Privacy Policy

Last updated: 2 October 2026

Who we are
Information we collect
How we use your information
Sharing your information
Cookies and similar technologies
How long we keep your data
Security
Your rights
International transfers
Age restriction
Changes to this policy
Contact us

1. Who we are

This Privacy Policy explains how Quotex ("we", "us", "our") collects, uses, shares and protects personal information when you visit this website, create an account, or use our trading platform, mobile applications and related services (together, the "Services").

By using the Services you acknowledge that you have read this policy. If you do not agree with it, please do not use the Services.

2. Information we collect

Information you give us:

Account details: email address, password (stored only in encrypted, hashed form), name, date of birth, country, phone number and address.
Identity verification (KYC): copies of identity documents, selfies and proof of address that you upload.
Payment information: deposit and withdrawal details such as the payment method used, transaction references and wallet addresses. Card numbers are stored only in masked form.
Communications: messages you send to our support team or through the contact form.

Information collected automatically:

Trading activity: trades, orders, balances, account type (demo or live) and transaction history.
Technical data: IP address, browser and device type, operating system, language settings, login times and security logs.
Usage data: pages visited, features used and the referring link or affiliate code that brought you to us.

3. How we use your information

To create and manage your account and provide the Services, including demo and live trading.
To process deposits, withdrawals, bonuses and affiliate commissions.
To verify your identity, prevent fraud, money laundering, multiple accounts and other abuse, and to meet our legal and regulatory obligations.
To keep the Services secure, including two-factor authentication and login verification codes.
To respond to your requests and provide customer support.
To send service messages (for example, security alerts and transaction confirmations) and, where you have agreed, news and offers. You can unsubscribe from marketing at any time.
To analyse and improve the Services.

We process your data because it is necessary to perform our agreement with you, to comply with legal obligations, for our legitimate interests (such as security and fraud prevention), or with your consent where consent is required.

We do not sell your personal information. We share it only where needed:

With payment providers and banks that process your deposits and withdrawals.
With identity verification and anti-fraud service providers.
With hosting, email and technical service providers that operate the Services on our behalf, under confidentiality obligations.
With our affiliate partners, limited to what is needed to calculate their commission (for example, that a referred user registered or deposited). Affiliates do not receive your documents or payment details.
With courts, regulators, law enforcement or other authorities when required by law or to protect our rights and users.
With a buyer or successor if our business is sold or reorganised.

5. Cookies and similar technologies

We use cookies and local storage to keep you signed in, remember your preferences (such as language and chart settings), protect your account and understand how the Services are used. You can block or delete cookies in your browser settings, but some parts of the Services may not work without them.

6. How long we keep your data

We keep personal data for as long as your account is open and afterwards for as long as required by law, for example to meet anti-money-laundering, accounting and tax record-keeping obligations, or to resolve disputes. When data is no longer needed it is deleted or anonymised.

7. Security

We use technical and organisational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, access controls and optional two-factor authentication. No method of transmission or storage is completely secure, so please keep your password private and enable two-factor authentication.

8. Your rights

Depending on where you live, you may have the right to:

access the personal data we hold about you and receive a copy;
correct inaccurate or incomplete data;
ask us to delete your data, subject to our legal retention obligations;
object to or restrict certain processing, including direct marketing;
withdraw consent at any time where processing is based on consent;
complain to your local data protection authority.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. International transfers

Your information may be processed in countries other than your own. Where this happens we take reasonable steps to ensure it remains protected in line with this policy.

10. Age restriction

The Services are intended only for persons aged 18 or over. We do not knowingly collect data from anyone under 18. If we learn that we have, we will close the account and delete the data.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be announced on the website or by email.

12. Contact us

If you have questions about this policy or your personal data, please use our contact form.

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