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العربية বাংলা English Español فارسی Filipino Français Hausa हिन्दी Indonesian 日本語 한국어 Malay မြန်မာဘာသာ Português Kiswahili ไทย Türkçe Українська اردو Oʻzbekcha Tiếng Việt 中文
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Terms of Service

Last updated: 2 October 2026
  1. Acceptance of these terms
  2. Who can use the Services
  3. Your account
  4. Demo account
  5. Trading and risk
  6. Deposits and withdrawals
  7. Bonuses, tournaments and promotions
  8. Prohibited use
  9. Suspension and closure
  10. Intellectual property
  11. Disclaimers
  12. Limitation of liability
  13. Changes to the Services and these terms
  14. Governing law and disputes
  15. Contact us

1. Acceptance of these terms

These Terms of Service ("Terms") govern your use of the website, trading platform, mobile applications and related services provided by Quotex ("we", "us", "our") (together, the "Services"). By creating an account or using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

2. Who can use the Services

  • You must be at least 18 years old and have full legal capacity.
  • The Services are not available to residents of certain countries, including the USA, Canada, Hong Kong, EEA countries, Israel and Russia, or anywhere their use would be against local law.
  • It is your responsibility to make sure that using the Services is legal where you live.

3. Your account

  • You may hold only one account. Additional accounts registered by the same person may be closed.
  • The information you provide must be accurate and kept up to date. We may ask you to verify your identity, address and payment methods (KYC) at any time, including before processing a withdrawal.
  • You are responsible for keeping your password and verification codes secret and for all activity on your account. Tell us immediately if you suspect unauthorised access. We recommend enabling two-factor authentication.

4. Demo account

Every account includes a demo account with virtual funds for practice. Demo funds have no monetary value, cannot be withdrawn or transferred, and demo results do not guarantee results on a live account. Demo and live accounts are kept fully separate.

5. Trading and risk

  • Trading financial instruments involves significant risk and you can lose all of the money you invest. Only trade with money you can afford to lose.
  • A trade is settled according to the quote received by the platform at its expiry time. Payout rates are shown before you place a trade and may change between trades.
  • Quotes, charts, indicators and signals are provided for information only and are not investment advice. Past performance does not guarantee future results.
  • We may cancel or correct trades opened or settled at an obviously wrong price caused by a technical error or an incorrect quote.

6. Deposits and withdrawals

  • The minimum deposit is shown on the deposit page. Deposits must come from payment methods in your own name.
  • Withdrawals are normally made to the same method used to deposit and are processed after any required verification. Processing times depend on the payment provider.
  • We do not charge fees for deposits or withdrawals, but your payment provider may charge its own fees or apply its own exchange rate.
  • We may delay or refuse a transaction where needed to comply with the law or to prevent fraud or money laundering.

7. Bonuses, tournaments and promotions

Bonuses, promo codes and tournaments are subject to their own published conditions, which may include trading-volume requirements before bonus funds can be withdrawn. We may withdraw a bonus or prize obtained by abuse of the promotion.

8. Prohibited use

You must not:

  • use automated trading software, bots or scripts, or exploit delays, errors or vulnerabilities in the platform or its quotes;
  • open multiple accounts, trade on behalf of others, or coordinate with other accounts to manipulate results;
  • use stolen or third-party payment methods, or use the Services for money laundering or any other illegal purpose;
  • attempt to access other users' accounts or interfere with the security or operation of the Services;
  • copy, resell or reverse-engineer the platform.

9. Suspension and closure

You may close your account at any time by contacting support. We may suspend or close an account, cancel related trades and withhold profits obtained through a breach of these Terms, fraud or abuse. Where an account is closed, any remaining legitimate balance will be returned in line with our withdrawal procedures and applicable law.

10. Intellectual property

The Services, including the software, design, text, graphics and logos, are owned by us or our licensors. You receive a personal, non-transferable right to use them for their intended purpose while these Terms are in effect.

11. Disclaimers

The Services are provided "as is" and "as available". We do not guarantee that they will be uninterrupted, error-free or available in every location, and we may carry out maintenance that temporarily limits access.

12. Limitation of liability

To the extent permitted by law, we are not liable for trading losses, lost profits, or indirect or consequential losses arising from your use of the Services, internet or device failures, or events outside our reasonable control. Nothing in these Terms limits liability that cannot be limited by law.

13. Changes to the Services and these terms

We may change the Services and update these Terms from time to time. The "Last updated" date shows the latest version. If you keep using the Services after changes take effect, you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the country in which Quotex is registered. Please contact support first so we can try to resolve any complaint informally.

15. Contact us

For questions about these Terms, please use our contact form.

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ON SPOT GROUP LLC. Address: Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis.


The website services are not available in a number of countries, including USA, Canada, Hong Kong, EEA countries, Israel, Russia as well as for persons under 18 years of age.


Risk Warning: Trading Forex and Leveraged Financial Instruments involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Trading non-leveraged products such as stocks also involves risk as the value of a stock can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the Quotex brand based on the legal requirements in his/her country of residence.



ON SPOT GROUP LLC is the owner of the quotex-au.com domain.

Copyright © 2026 Quotex. All rights reserved

Account closed - why and what to do?
There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

* The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

* If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

If it's possible to restore the account, you will be asked to provide
  • A high-resolution photo of yourself (selfie) on which you are holding your document for identification (your passport or national ID will do) along with a sheet of paper with the name «QUOTEX» written on it by hand, current date and your signature. Your face, body and both arms must be visible. The details of the document should be clear and readable.
  • Screenshots of the receipts for deposits in that account (a bank statement or detailed receipts from the payment system you used for depositing will do).

3. Duplicated accounts.
It's only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

* In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the "Contacts" form at the bottom of the website's front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company's website.